Return Policy

🔄 Return & Refund Policy

PupstagramUSA
Last Updated: [2023]

At PupstagramUSA, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

📅 Return Window

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Item must be unused

  • Item must be in original packaging

  • Item must be in the same condition as received

  • Proof of purchase (order number) is required

🚫 Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products (unless defective)

  • Items returned after 30 days

  • Gift cards (if applicable)

  • Final sale items

💳 Refunds

Once we receive and inspect your return:

  • You will be notified via email

  • Approved refunds will be processed to your original payment method

  • Refunds may take 5–10 business days to appear, depending on your bank or card issuer

Shipping costs are non-refundable unless the item is defective or damaged.

📦 Return Shipping

Customers are responsible for return shipping costs unless:

  • The item arrived damaged

  • The wrong product was sent

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

❌ Order Cancellations

Orders may be canceled within 24 hours of purchase.

After processing or shipment, cancellations may not be possible.

📍 Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us within 7 days of delivery

  • Provide your order number and clear photos

We will arrange a replacement or refund.

💌 Contact Us

For return requests or questions:

Email: [pupstagramusa@gmail.com]
Store Name: PupstagramUSA